Myth Check: Utility and service charges
04.05.2026
We take common real estate and housing myths under the microscope and show you what’s actually true.
Myth: “Utility and service charges can only be charged if they’re specified in the rental agreement.”
✅ That’s true.
In Switzerland, utility and service charges may only be charged in addition to the rent if they are explicitly agreed upon in the rental agreement. Otherwise, they are considered included in the rent.
- A clear agreement is required: The rental agreement must specify which utility and service charges are paid separately (e.g. heating, hot water or building maintenance).
- No agreement = included: If no such arrangement exists, no additional charges can be claimed afterwards.
- Only actual costs may be charged: Landlords may only charge costs that were actually incurred and are clearly defined.
- Charges must be transparent: Tenants have the right to review the statement and inspect supporting documents.
Conclusion
Utility and service charges are only payable in addition to the rent if they are clearly specified in the rental agreement – otherwise, they are considered included in the rent.
