Order a debt collection report easily

A debt collection report lists all debt collection proceedings that have been initiated against you in the past five years.

The document serves as proof of your financial reliability. Landlords often request it as part of a rental application to assess your payment history. A debt collection report may also be required when applying for a bank loan, leasing a vehicle or during the naturalisation process.

The debt collection report is prepared by the responsible authority and sent electronically. You’ll receive your debt collection report by email within one to two working days, depending on the responsible debt collection office.

The option to order a debt collection report in your own name is an additional service that we offer our customers for CHF 29.90. If you take out a TenantPlus subscription, your first debt collection report is free of charge.

Yes. Encrypted data transmission is used to protect your data. We work with leading online payment providers. Your credit card details are not stored by us.

By signing, you authorise ImmoScout24 and its partner company CRIF AG to order a debt collection report from the responsible debt collection office. Your data will be treated confidentially and used exclusively for this order.

CRIF AG acts solely as a service provider for ImmoScout24 and its end customers. Information from the debt collection register is neither passed on to a credit database nor used for other business information or creditworthiness services.

The processing time depends on the responsible debt collection office. It is not possible to speed up the processing.

For addresses in Kreis 4 (8004 Zurich), we are currently unable to order the debt collection report via our service. This is due to technical or infrastructural limitations in the connection to the responsible debt collection office. However, you can order your debt collection report directly from the Stadtammann- und Betreibungsamt Zürich 4.

A request may be rejected for various reasons. The most common are:

• Incorrect address: The address provided must match your current primary residence address.
• Invalid ID document: Check the expiry date, signature and image quality of the uploaded document.
• Invalid signature: The signature provided is insufficient or does not match the signature shown on the ID document.

Yes, it is common for a separate report to be requested for each additional Swiss place of residence registered in the past three years.

For rental applications, a debt collection report covering the past three to five years is often requested. If you have not been living and/or registered in Switzerland for that long, we recommend asking the relevant property management company which documents you can submit instead, such as a salary statement or employment contract.